1.      Definitions

1.1.   Authorised Omoda Jaecoo Dealership(s) means a dealership appointed by Omoda Jaecoo Australia to sell new and/or demonstrator vehicles marketed by Omoda Jaecoo in Australia and/or authorised to provide warranty service for such vehicles.

1.2.   Capped Price means the maximum price for an eligible Scheduled Service as published at www.omodajaecoo.com.au. 

1.3.   Eligible Vehicles has the meaning given to that term in clause 2.2 below.

1.4.   Omoda Jaecoo means Chery Motor Australia Pty Ltd trading as Omoda Jaecoo Australia (ABN 28 662 958 205).

1.5.   The Program means Omoda Jaecoo‘s capped price service program.

1.6.   Scheduled Inspection and Maintenance Schedule means the official service schedule for an Eligible Vehicle located in the Service and Warranty Handbook and also available at www.omodajaecoo.com.au.

1.7.   Scheduled Service(s) means the service(s) listed in the Scheduled Inspection and Maintenance Schedule.

1.8.   Scheduled Service Interval(s) means the interval(s) at which each eligible Scheduled Service will be performed under the Program, as set out in the Eligible Vehicle’s Scheduled Inspection and Maintenance Schedule.   

1.9.   Service and Warranty Handbook means the official Omoda Jaecoo booklet provided  to customers at the time of vehicle purchase. This booklet contains information regarding the vehicle's warranty and maintenance records.

1.10.  Warranty Start Date is the corresponding warranty start date recorded in Omoda Jaecoo’s database. Usually this is the vehicle’s date of first registration in Australia.

2.      Eligibility

2.1.   The Program is available to retail customers and to such fleet and business customers designated by Omoda Jaecoo in its total discretion. Omoda Jaecoo reserves the right to add or remove vehicles from the Program or modify the Program's terms at any time without prior notice.  Amendments will be published at www.omodajaecoo.com.au.

2.2.   The Program applies to all eligible new Omoda and Jaecoo branded vehicles imported and distributed by Omoda Jaecoo in Australia and sold by an Authorised Omoda Jaecoo Dealership to a customer from 7 May 2025 (“Eligible Vehicles”) and excludes privately imported vehicles and “grey import” vehicles (i.e. vehicles imported other than through authorised Omoda Jaecoo channels).

3.      Authorised Omoda Jaecoo Dealerships

3.1.   Eligible Vehicles can only receive service as part of the Program at authorised Omoda Jaecoo Dealerships.

4.      What is covered under the Program

4.1.   Eligible Vehicles under the Capped Price Service Program are entitled to receive up to the first eight (8) scheduled services at each applicable service interval for a capped price. The final eligible service will be determined by the specified service interval or the time period of 96 months, whichever comes first. Refer to the list below for details:

·        96 months or 80,000 km for vehicles with 10,000 km service intervals

·        96 months or 120,000 km for vehicles with 15,000 km service intervals

·        96 months or 160,000 km, for vehicles with 20,000 km service intervals

4.2.   For the period during which the Program applies to your Eligible Vehicle,

the Capped Price which applies to each eligible Scheduled Service for that vehicle will not be increased.

5.      What is not covered under the Program

5.1.   The following service/maintenance items are not included in the services provided under the Program:

5.1.1."Items requiring more frequent attention" - Some vehicle components may need to be replaced or serviced more often based on driving conditions. These are not typically covered under a standard maintenance program.

5.1.2."Non-genuine parts or accessories" - If a vehicle has been fitted with parts or accessories that are not genuine, any servicing required as a result of the installation of these items would not be covered under the Program.

5.1.3."Normal wear and tear items" - Items that are subject to normal wear and tear, such as brake pads, wiper blades, and batteries, would not be covered under a standard maintenance program and would need to be replaced at the owner's expense.  Tyre rotation and balancing and wheel alignment are also not included.

5.1.4."Fluids, additives, and treatments" - Any fluids, additives, or treatments that are not specified in the Scheduled Inspection and Maintenance Schedule would not be covered under the Program.

5.1.5."Accident damage" - Any damage to the body, chassis, or driveline components as a result of an accident would not be covered under the Program.

5.1.6."Adjustments not specified in the maintenance schedule" - Any adjustments or repairs not specified in the Scheduled Inspection and Maintenance Schedule are not covered under the Program.

5.2.   It is important for customers to be aware of the terms and conditions of the Program, so they know what is covered and what is not covered. Authorised Omoda Jaecoo Dealerships are required to advise you if any additional service or maintenance work is required. You should be informed prior to that work being undertaken, and your consent should be requested and obtained before the Authorised Omoda Jaecoo Dealership undertakes the additional service or maintenance work.

6.      Effective start date of the Program

6.1.   The effective start date for the Program will be the Eligible Vehicle's Warranty Start Date recorded in Omoda Jaecoo’s vehicle database.

7.      Duration of coverage of the Program

7.1.   The eligibility for this Program will end when any of the following conditions are met:

7.1.1. Completion of all eligible Scheduled Services covered under the Program.

7.1.2. 96 months have passed since the original Warranty Start Date.

7.1.3. The Kilometre threshold is met, as stipulated in section 4 of this document for the relevant model.

8.      Scheduled Service timing during the Program

8.1.   Scheduled Service Intervals for Omoda and Jaecoo Vehicles are determined by either a set period of time (e.g. 12 months) or a set distance (e.g. 15=,000 km), whichever comes first (refer to your warranty and service handbook for the intervals specific to your vehicle). If a vehicle does not reach the nominated distance before the next Scheduled Service Interval, the service should still be performed based on the time specified in the Scheduled Inspection and Maintenance Schedule.

8.2.   It is the responsibility of the customer to bring the vehicle in for servicing at each Scheduled Service Interval. If the customer misses an eligible Scheduled Service, the eligibility of that missed Scheduled Service will lapse, and the Capped Price will not apply for that particular service.  In this case, the customer will need to discuss available servicing options with an Authorised Omoda Jaecoo Dealership. It is noted that if you miss any eligible Scheduled Service, additional work may be identified which is not included in the Capped Price.

8.3.   It is important to note that the Capped Price cannot be claimed for both a specified distance service and the corresponding time interval service separately.

9.      Maximum payable amount for a Scheduled Service under the Program

9.1.   Authorised Omoda Jaecoo Dealerships will not charge eligible customers more than the Capped Price for Scheduled Services under the Program.  This does not preclude individual Authorised Omoda Jaecoo Dealerships charging less than the applicable Capped Price for any particular service.  If additional services are performed that are not included in the relevant Scheduled Service, additional charges may apply.

10.   Transfers

The Program is assigned to the Eligible Vehicle and not the owner. The entitlements of the Program remain with the Eligible Vehicle if the original owner on-sells the Eligible Vehicle provided that:

(a)   the vehicle was an Eligible Vehicle at the time of initial purchase; and

(b)   as at the time of re-sale, the vehicle has had all necessary Scheduled Services performed.