Warranty
Excellence Assured
At Jaecoo, we believe adventure should be limitless—just like our commitment to provide premium quality that lasts. Backed by extensive research and development, Jaecoo vehicles are built for durability, performance, and reliability. Our confidence in our engineering allows you to focus on what truly matters—exploring new horizons without worrying about your odometer.
Whether you're navigating city streets or conquering rugged terrains, Jaecoo’s 8-Year Warranty ensures that your adventure never has to pause.
Drive further. Explore more. Worry less.
8-Year Unlimited KM Warranty*
Each new Jaecoo vehicle you purchase will come with an 8-Year Unlimited KM Warranty*, so you can drive with confidence knowing that any unforeseen problems are covered.
*See our terms and conditions for details.
When you invest in a vehicle, it's important to have a clear understanding of the costs associated with maintaining it and preserving its value. That's why we’ve launched the Jaecoo Capped Price Service program.
#See our terms and conditions for full details.
Ensuring peace of mind and reliable support throughout your ownership, our comprehensive coverage includes towing, battery jumpstarts, emergency fuel delivery, tyre changes, lockout assistance, and more - so you’re never left stranded.
*See our terms and conditions for full details.
High Voltage Battery Warranty
Dedicated to delivering high-quality, innovative, and reliable vehicles to our customers. Jaecoo is proud to offer an 8-year unlimited* km warranty on the high voltage battery.
Terms & Conditions apply. See here for full T&Cs.
Frequently Asked Questions
Yes, the remaining warranty transfers to the new owner as long as the vehicle was originally purchased from an authorised Omoda Jaecoo dealer and has been serviced according to the manufacturer’s guidelines.
While you can service your vehicle outside an authorised Omoda Jaecoo dealership, the service provider must adhere to manufacturer specifications and provide detailed invoices. Using non-genuine parts or failing to document services correctly may affect your warranty coverage.
Items such as brake pads, wiper blades, filters, and batteries are considered consumables and are not covered under warranty. Dealers assess their condition based on wear and driving conditions.
No, tyres are covered separately under the manufacturer’s or supplier’s warranty. Any tyre-related claims should be directed to the tyre supplier.
The warranty does not cover wear-and-tear items, maintenance services, damage from accidents, misuse, aftermarket modifications, or failure to follow scheduled servicing requirements.
Your vehicle’s Warranty Handbook contains full details on coverage. You can also contact an Omoda Jaecoo dealer for further information.
Towing within the legal weight limits does not void your warranty. However, frequent towing may require additional servicing to maintain vehicle performance.Refer to vehicle owners manual for towing specifications if eligible for towing. Towing over the legal limits or exceeding the limits specified by Omoda Jaecoo may void your warranty.
No, the warranty only covers manufacturer defects. Any damage caused by accidents, external factors, or environmental conditions is not covered.
If a modification causes or contributes to a failure, it may void warranty coverage for the affected component. Omoda Jaecoo does not cover third-party modifications or aftermarket parts.
No, the Omoda Jaecoo warranty only covers repair or replacement of faulty parts. Incidental costs such as accommodation, transport, or loss of income are not included.
Yes, all warranty-related work must be carried out by an authorised Omoda Jaecoo dealership to maintain warranty compliance.
If you notice an issue, book an inspection with an authorised Omoda Jaecoo dealer. Warranty claims must be assessed by an Omoda Jaecoo-trained technician before approval.
Some dealers offer loan cars or courtesy transport, but this depends on availability and may involve additional costs. It’s best to confirm this when booking your service or warranty appointment.
Any aftermarket engine conversion or modification that impacts the vehicle’s original components may void warranty coverage. Omoda Jaecoo does not cover third-party alterations.